Terms for quotes and service

Quotes

• Quotes are estimates based on the details you provide.
• Final pricing may change with actual dimensions, weight, permits/escorts, appointments, or access constraints.
• Quotes are not binding until confirmed by our team.

Scheduling and coordination

• Pickup and delivery windows depend on carrier availability and site readiness.
• Access (permits, appointments, rigging/craning) may affect timing and pricing.
• We coordinate with carriers and sites to keep schedules clear and realistic.

Safety first

Securement, routing, and site access are planned up front. If safety issues arise, we pause to resolve them before moving freight.

Liability

We arrange transportation with carriers. Claims and coverage follow carrier policies and applicable agreements. We aim to help resolve issues quickly and fairly.

Governing law

These terms are governed by applicable U.S. law. We can update terms as needed to keep them clear and current.

Contact

Questions about these terms? Email info@freightmonster.com.